Return & Exchange policy

1. Only size exchange request is allowed, subject to the following conditions:

1.1. Request must be made 7 days after receiving the product(s).
1.2. The tag and accessories must remain intact and not be removed.
1.3. The product(s) must not have been washed.
1.4. The product(s) must be in their original condition, unaltered, unstained and undamaged.
1.5. The original packaging is required, excluding the courier plastic.
1.6. A receipt or proof of purchase is required.

2. Exchange requests based on color or design are not allowed.

3. Exchange request must be made via this Whatsapp.

4. If you would like to exchange a product for a different variant or item, please follow the return process outlined above. Once we receive and approve the returned item(s), you will be issued a refund according to our refund policy. You can then place a new order for the desired item(s) on our website.

5. The cost of re-shipping is borne by the customer.

6. If an error occurs on our part, we will bear the cost of re-shipping.

7. We will proceed to ship out the replacement after we have received the product that meets the return policy criteria.

8. Refund will be made when all of the following conditions are met:

8.1. Wrong or defected item is received AND;
8.2. Replacement stock is not available.

9. Change of mind reason is not applicable for exchange or refund.

10. Order cancellation is not allowed and not refundable.

11. Exchange or refund is not applicable for customer input/ordering/receiving errors.

12. Due to variations in device settings and display characteristics, exchange or refund requests based on personal preferences regarding color, fabric, or design are not applicable.

13. We are not responsible for any damage, loss or late delivery caused by the courier.

PICKUP ONLY AFTER PAYMENT RECEIVED.

PICKUP OR RETURN TO THIS ADDRESS 

INAYAHCO

NO 16A-1ST FLOOR WORLWIDW BUSSINES CENTER 

JALAN KARATE 13/47 SEK13 

40676 SHAH ALAM SELANGOR

+601116632118